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04 · Experience Design · Wayfinding · Environmental Signage

Tai Ora

An interactive waterfront trail experience connecting visitors to the restoration of Te Ara Tukutuku — through signage, story markers, and a companion mobile website.

My Role
Producer · UX/UI Designer · Signage & Wayfinding
Type
Group Project · Client Brief
Tools
Figma · Adobe Suite · Photoshop
Client · Year
AUDO · Te Ara Tukutuku · 2026
Tai Ora — trail experience overview
Context

The Challenge

Our client AUDO challenged us to explore how digital media and innovative design could communicate the current Now / Healing phase of Te Ara Tukutuku — an environmental restoration project at Wynyard Quarter, Auckland. The goal was to help people understand the ongoing restoration of the site and strengthen their connection to the place before it fully opens to the public.

Tai Ora is a trail that guides visitors and families through key moments and interactions focused on the moana ecosystem, while leading them to the Te Ara Tukutuku hub.

Problem

The Issue

AUDO runs events for Te Ara Tukutuku, yet awareness of the project remains low. Many people were still unaware of its existence or how to participate in restoring the moana. Existing signage on site was often skipped — people briefly glanced at information boards or ignored them entirely, suggesting low engagement with the current format.

Solution & Idea
"An interactive waterfront trail that makes the invisible visible — guiding people through the healing of Te Ara Tukutuku through story, place, and environmental connection."
Research

Research & Insights

My initial research focused on Te Ara Tukutuku as a long-term regeneration project centred on healing, restoration, and reconnection. Much of the current "now / healing phase" — including mussel and seaweed regeneration — is largely unseen by the public, which shaped Tai Ora's goal to make environmental regeneration more visible.

I also explored the cultural narratives behind the project, including Mana Whenua collaboration, mauri, kaitiakitanga, and the relationship between whenua, moana, and tāngata. This shaped Tai Ora's use of respectful storytelling, environmental care, and place-based visual markers.

Cultural narrative research Audience insights
Key Finding
77% of people in the area had never heard of Te Ara Tukutuku — yet the restoration was already happening beneath their feet. The cultural depth was there; the public connection wasn't.
Target Audience

Visitors and families at Wynyard Quarter

People already spending time in Wynyard Quarter — visitors, families, and locals who pass through the waterfront area but have little awareness of the restoration happening around them. The trail needed to meet them in the moment, not require prior knowledge or effort to find.

Target audience

How We Got There

As Producer, I managed the project timeline, weekly tasks, and team milestones. As UX/UI Designer, I focused on the physical and digital touchpoints that helped visitors move through the Tai Ora trail.

My contribution included the signage system, wayfinding, story marker development, mobile website, poster extension, mockup refinement, and final presentation of the trail experience.

01
Trail Research & Interaction Strategy

To shape the trail content, I researched mussel and seaweed regeneration, child-friendly learning prompts, and how visitors could engage with the moana restoration story through simple physical interactions. This helped define the key trail moments: hydro-art reveal points, the seaweed and mussel display, kid-friendly prompts, and clear language that made the regeneration story easier to understand.

Seaweed and mussel research board Child behaviour and interaction research board

Research into marine regeneration and child-friendly interaction helped shape the trail's physical touchpoints and signage language.

02
Signage Planning & Drafts

Before moving into individual signage components, I mapped out the full signage system — identifying every touchpoint across the trail, planning copy, and drafting layouts. This planning phase ensured each sign served a clear purpose and that the system worked as a coherent whole.

Signage planning and drafts

Signage system planning and early drafts — mapping every trail touchpoint before production.

03
Signage System — Entry Signs

I designed the entry signs for the Tai Ora trail — setting the tone and introducing the experience. Starting from early landscape iterations, I refined the layout, copy, and composition into the final portrait format used at two separate trail entry points.

Entry sign development — landscape to portrait

Entry sign development — from early landscape iterations to final portrait signs for two trail entry points.

04
Story Markers

Individual story markers were developed for each key point on the trail — designed in both adult and kid versions to serve the full range of visitors. I then developed a joint story marker system that merged both into a single cohesive sign, refined through multiple rounds of layout, collage style, copywriting, and mockup placement testing.

Story markers — individual and joint system

Individual and joint story markers — adult and kid versions refined into a single cohesive system.

05
Directional & Water Safety Signage

I designed directional signage for key trail locations and water safety signs for the hydro art interaction. Both went through development and refinement rounds — testing copy, iconography, layout, and colour — before reaching their final forms.

Directional and water safety signage

Directional and water safety signs — refined for clarity, readability, and in-context placement.

Materials
Signage was proposed in recycled aluminium or powder-coated steel. To reduce street clutter, signs were designed to attach to existing site elements like bins, fences, pillars, planters, and railings.
06
Mobile Website

I designed the companion mobile website for Tai Ora — accessible via QR code on trail signage. I mapped the user flow, built a site map, developed lo-fi wireframes, then progressed through mid-fi and hi-fi screens. The site supports visitors in following the trail, learning more, and accessing the interactive trail map.

Paper prototypes

Paper prototypes — early ideation and flow testing.

Planning and content mapping

Planning & content mapping.

User flow

User flow — mapping the visitor journey through the site.

Site map and lo-fi wireframes

Site map & lo-fi wireframes — information architecture and early structure.

Mid-fi screens and refinement

Mid-fi & refinement — testing and iteration.

Tai Ora mobile website hi-fi mockup

Hi-fi screens — final mobile website design and interactive prototype.

Design approach
The site was simplified to focus on what visitors actually needed in the moment — finding the trail, following along, and learning as they moved through the space.
07
Additional Collateral

I designed an additional poster to extend the Tai Ora promotional series, then refined the mockups in Photoshop to improve quality, correct AI inaccuracies, and show the posters within the Te Ara Tukutuku site context.

Third poster design
Poster series mockup

Additional poster and refined mockup series — promotional collateral for the Te Ara Tukutuku site wall.

Final Mockups

The final output brought together the trail signage system, story markers, directional and safety signage, the companion mobile website, and promotional collateral into a cohesive visitor experience — connecting people to the restoration of Te Ara Tukutuku through physical and digital touchpoints.

Entry sign
01 / 10Entry sign — Walk the Tai Ora Trail
Story marker 1 Directional signage
02 / 10Story marker 1 — This place was once water · Directional signage
Story marker 2
03 / 10Story marker 2 — Where did the Shoreline go?
Story marker 3
04 / 10Story marker 3 — What returns when we care?
Hydrophobic art
05 / 10Hydrophobic art — Step here, reveal together
Story marker 4
06 / 10Story marker 4 — Bringing life to the harbour
Mussel display
07 / 10Seaweed & mussel display — spin-the-wheel interaction
Story marker 5
08 / 10Story marker 5 — The shoreline is still changing
Education hub
09 / 10Te Ara Tukutuku education hub
Poster mockup
10 / 10Poster mockup — campaign collateral
Interaction Moments

Beyond static signage

Short motion mockups showed how visitors could physically interact with Tai Ora — revealing hidden moana life, activating hydro-art, and engaging with the seaweed and mussel restoration story. These interaction points were designed by the motion designer and another UX/UI designer. My role was to connect them into the wider trail journey through signage, wayfinding, copy, mobile website flow, and final mockups.

Hydro-art reveal — when visitors step on the plates together, water sprays out to reveal a hidden artwork of species that once lived in the harbour and that Te Ara Tukutuku hopes to return through restoration.

Ecosystem display — turning the wheel represents the effort of restoring marine habitats, revealing how mussels and seaweed filter and heal the water. The display is printed on recycled paper rather than a screen — an intentional, low-impact material choice.

Reflection

Design that connects people to place

Tai Ora taught me that experience design extends far beyond screens. Designing for a physical trail meant thinking about how people move through space, what they notice in passing, and how to communicate meaning without stopping anyone in their tracks. The signage had to do a lot of quiet, purposeful work.

As Producer I also saw how much project structure shapes creative output. Managing the timeline, setting weekly milestones, and keeping the team focused through a significant concept shift — from campaign to trail — all directly influenced what we were able to deliver.

Looking ahead, Tai Ora can grow alongside Te Ara Tukutuku — adding new regeneration topics and stories, expanding the hydro-art interaction, and developing the website further.

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